Objetivo del Curso INEM FPO Inglés para Dependientes de Comercio (Nivel Oficial Consejo Europeo A2):

Los objetivos del curso se centran en enseñar al alumno un nivel alto de inglés para entender cuando le piden la cuenta, qué son recibos y facturas; para expresar sugerencias y consejos, entender sobre pedidos, dudas de los clientes, para describir y diferenciar las tipologías de tiendas; para tomar notas de pedidos, describir presupuestos, hacer facturas, pedir disculpas y para mantener una conversación por teléfono.


Temarios del Curso INEM FPO Inglés para Dependientes de Comercio (Nivel Oficial Consejo Europeo A2):

MÓDULO I. MONEY AND CREDITS
TEMA 1. LISTENING

    Deals with money and change.
    Understands when people ask for the bill.
    Knows what receipts and invoices entail.
    Deals with money, change, and money exchange.

TEMA 2. READING

    Understands texts related to money currency, bills and invoices.
    Is able to deal with credit card payment.

TEMA 3. WRITING

    Writes bills, receipts and invoices.

TEMA 4. SPEAKING

    Asks politely for money.
    Is able to make and explain money exchange.
    Is able to thank people.
    Can invite them to come back.
    Expresses gratitude for their preference.

TEMA 5. VOCABULARY

    Money
    Expressing gratitude
    Expressing preferences
    Inviting people
    Expressing quantities
    Cardinal numbers

TEMA 6. GRAMMAR

    Can/can’t (ability and permission)
    Going to future
    Expressing quantities
    Adverbs of manner

MÓDULO II. TYPES OF SHOPPING FACILITIES
TEMA 1. LISTENING

    Can understand basic requests.
    Is able to understand people’s doubts related to the articles he/she sells.
    Can understand descriptions of different types of shops.

TEMA 2. READING

    Reads and understands short texts about selling.
    Reads texts related to different types of shopping facilities

TEMA 3. WRITING

    Can write short texts describing the products he/she sells.
    Can write texts describing the sales process

TEMA 4. SPEAKING

    Can help people.
    Describes the shop services and products.
    Talks about them in a simple way.
    Is able to give simple directions.
    Is able to describe different types of shops.
    Can discuss sales products.

TEMA 5. VOCABULARY

    Sales vocabulary
    Giving directions
    Cardinal numbers Colours
    Shapes
    Sizes

TEMA 6. GRAMMAR

    Difference between –ing and –ed adjectives
    Two-word nouns
    Prepositions
    Past continuous
    Could

MÓDULO III. COMMERCE
TEMA 1. LISTENING

    Can understand people’s requests.
    Is able to understand people’s doubts.

TEMA 2. READING

    Can read and understand texts related to requests, likes and dislikes, cheques and invoices.

TEMA 3. WRITING

    Can write a simple business letter.

TEMA 4. SPEAKING

    Is able to make suggestions.
    Can help people.
    Can simulate buying and selling contexts.

TEMA 5. VOCABULARY

    Buying and selling
    cheques
    business letters
    invoices and receipts

TEMA 6. GRAMMAR

    Because; but; so
    ing nouns (gerund)
    Verbs with two objects
    Verbs + object + infinitive
    Present perfect
    For and since

MÓDULO IV. TELEPHONE SALES
TEMA 1. LISTENING

    Is able to understand people’s requests.
    Can establish a selling conversation on the phone.

TEMA 2. READING

    Reads texts related to telephone sales.

TEMA 3. WRITING

    Can write basic texts describing telephone sales interaction.

TEMA 4. SPEAKING

    Can give explanations and convince people.
    Can help people buy through using the phone

TEMA 5. VOCABULARY

    Making requests
    Expressing suggestions
    Giving explanations

TEMA 6. GRAMMAR

    Must/have to
    Habitual actions in the past: used to
    Phrasal verbs
    probability
    first conditional
    second conditional

MÓDULO V. FINAL TASK - AT THE SHOPPING MALL

    Course evaluation